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Tricaster

We were having issues with the 3rd output of the Tricaster.   It was sending black only as a signal.  We were sending that output to the background of the tricaster.  There was a software update that fixed the problem of the signal being black but the frame rate was wrong.   Our session was running at 60i but the background was coming in at 30p.

Image 1 is output 1 of the Tricaster
Image 2 is output 3 of the Tricaster

 

The other issue is that when we record internally with the Tricaster we experience random video tearing to the background image.

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